Planoly Help Center
What would you like to do?
Find a quick answer or follow a step-by-step guide to keep your content moving.
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Find your starting point
Getting started
Set up Planner, connect your social channels, and learn the essentials.
22 guidesCreating content
Create, organize, and prepare content for your social channels.
19 guidesScheduling and publishing
Schedule content and choose how each social channel publishes it.
21 guidesAccount and workspace
Manage your account, workspace settings, channels, and team access.
9 guidesSelling on Creator Store
Set up your Creator Store, price what you sell, and connect it to the rest of your tools.
28 guidesProducts and courses
Sell digital products, online courses, merch, and services, and set their pricing and access rules.
14 guidesPayments and payouts
Connect Stripe, get paid, update your payment details, and find your tax forms.
13 guidesBookings and services
Offer 1:1 sessions, manage rescheduling, and collect reviews from the people you work with.
3 guidesBuying on Creator Store
Find something you bought, leave a review, recover your password, or report an account.
5 guidesPopular now
Popular guides
Account and workspace
Choose a paid plan
Compare the Starter, Growth, and Professional plans, the workspace and user limits on each, and the add-ons you can buy at checkout.
Read guideCreating content
Write and format your caption
Write a caption for each channel in the post builder, add emojis and saved keyword sets, and stay inside each channel's caption and hashtag limits.
Read guideGetting started
Connect a social channel to Planner
Connect a social channel to Planner for auto-posting, or enable reminder-only publishing.
Read guideGetting started
Find your way around Social Planner
Find your way around Social Planner: the sidebar, the three post views, the calendar, and your first scheduled post.
Read guideScheduling and publishing
Create and schedule your first post
Create a Planner post, choose channels and publishing methods, and schedule it for the right time.
Read guideSelling on Creator Store
What Creator Store is and how it works
What Creator Store is, what you can sell with it, and how to link a store to your Social Planner workspace.
Read guideGetting started
Connect your social accounts
Link Instagram, Facebook, TikTok, LinkedIn, Pinterest, YouTube, Threads, and X to a workspace, and learn what each one can publish.
Read guideScheduling and publishing
Auto-post vs. reminder
Planoly publishes a post one of two ways — auto-post or reminder — and which channels support each.
Read guideCreating content
Use Discover
Find stock media, search Instagram posts by hashtag, look up Instagram Business accounts, and browse Canva templates from one place.
Read guideScheduling and publishing
Plan your Instagram grid
Use the Instagram grid view to arrange your upcoming posts, change dates, and see how your feed will look.
Read guideGetting started
Use Planoly on the mobile app
A tour of the Planoly mobile app: the tab bar, post views, the post builder, scheduling, the media library, and your profile settings.
Read guideGetting started
Set up the Planoly MCP
Connect the Planoly MCP to Claude, ChatGPT, or Gemini so your AI assistant can read your calendar, build posts, and pull analytics.
Read guideGetting started
Frequently asked questions
Short answers to the questions people ask most: which networks Planoly supports, what each plan includes, why a post did not go out, and where to go next.
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